Operations & Compliance Associate

CarMax Business Services; Glencoe (IL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Paid sick leave

Vacation time

Holiday pay

Flexible schedules

Job summary

CarMax is seeking a Business Operations Associate in Glencoe, IL to ensure smooth processing of sales, auctions, and appraisals. You will handle cash management, audit paperwork, and assist multiple departments while maintaining accuracy and confidentiality.

The role requires strong organizational skills, attention to detail, and excellent communication with customers and teams. Flexible schedules, including nights and weekends, are common in this fast-paced environment.

Qualifications

• Read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems.
• Excellent verbal and written communication with customers and teammates.

Responsibilities

• Deliver outstanding customer service by greeting customers and guiding them through paperwork.
• Process and audit paperwork for retail and wholesale sales, including finance contracts.
• Manage auction and appraisal transactions with accurate titles, payoffs, and documentation.
• Handle cash management tasks, including receipts and deposits, with security in mind.
• Train and mentor new associates and support store operations across departments.

Skills

Customer service

Organizational skills

Multitasking

Communication

Tools

Microsoft Office

Data entry systems

Job description

CarMax is seeking a Business Operations Associate in Glencoe, IL to ensure smooth processing of sales, auctions, and appraisals. You will handle cash management, audit paperwork, and assist multiple departments while maintaining accuracy and confidentiality.

The role requires strong organizational skills, attention to detail, and excellent communication with customers and teams. Flexible schedules, including nights and weekends, are common in this fast-paced environment.