Attendance Performance & Compliance Manager

Worldwide Flight Services (WFS); Humble (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

DailyPay

On the spot awards

Medical options

Travel Discounts

Pet insurance

Wellness Programs

401k program

Internal Mobility and transfers

Job summary

Worldwide Flight Services is seeking an Attendance Performance Manager in Humble, TX to oversee attendance records, administer the point system, and ensure fair disciplinary actions in accordance with policy and law.

You will partner with HR and leadership to monitor trends, generate reports, and train managers while supporting employee relations across airline ground handling operations.

Qualifications

• Minimum three years of experience in Operations, workforce management and/or human resources.
• Proficiency in HRIS, AOD, timekeeping, or workforce management systems.
• Strong Microsoft Office and Adobe skills (SharePoint, Excel, Word, Outlook).
• Excellent organizational and record-keeping skills for review and storage of employee attendance files and compliance tracking.
• Three years in Union environment preferred

Responsibilities

• Oversee and maintain accurate employee attendance records, including absences, tardiness, and leave usage in AOD.
• Administer the organization's attendance point system, ensuring timely and consistent updates
• Monitor attendance trends and identify patterns of concern or policy violations
• Partner with HR and leadership to address attendance issues proactively
• Develop attendance incentive programs to encourage positive attendance behaviors
• Enforce company attendance and conduct policies through consistent disciplinary actions
• Issue and track corrective actions, including verbal warnings, written warnings, final warnings and escalated termination measures
• Ensure disciplinary actions are documented accurately and in accordance with company policies and employment laws
• Obtain approval from Human Resources on appropriate disciplinary procedures for attendance incidents.
• Ensure adherence to company policies, labor laws, and regulatory requirements related to attendance and discipline
• Conduct audits of attendance records and disciplinary actions for accuracy and consistency
• Partner with Human Resources to ensure employees' FMLA and accommodation requests are processed officially
• Ensure employees on the job injuries (OJI) are coded appropriately in system
• Create attendance tracking methods to monitor next steps in attendance disciplinary measures
• Generate regular reports on attendance metrics, point system status, and disciplinary actions
• Analyze data to identify trends, risks, and opportunities for improvement
• Provide recommendations to leadership to improve attendance management and employee accountability
• Serve as a subject matter expert for attendance policies and disciplinary procedures
• Train supervisors and managers on attendance tracking systems and disciplinary processes
• Address employee inquiries regarding attendance, points, and corrective actions
• Collaboration with HR on escalated employee relations issues

Skills

Attention to detail

Organizational skills

Analytical thinking

Communication

HR knowledge

Tools

HRIS

AOD

Timekeeping

SharePoint

Excel

Outlook

Job description

Worldwide Flight Services is seeking an Attendance Performance Manager in Humble, TX to oversee attendance records, administer the point system, and ensure fair disciplinary actions in accordance with policy and law.

You will partner with HR and leadership to monitor trends, generate reports, and train managers while supporting employee relations across airline ground handling operations.