Attendance & Compliance Manager

Worldwide Flight Services (WFS); Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

DailyPay access

On-the-spot awards

Medical options

Travel discounts

Wellness programs

401k program

Internal mobility

Job summary

Worldwide Flight Services (WFS) is seeking an Attendance Performance Manager to oversee employee attendance and disciplinary actions, ensuring fair application of policies and compliance with laws. The role supports operational efficiency through meticulous record-keeping and analytics.

Responsibilities include managing attendance records, administering point systems, monitoring trends, and partnering with HR for FMLA and accommodations.

Qualifications

• Minimum three (3) years of experience in Operations, workforce management and/or human resources.
• Proficiency in HRIS, AOD, timekeeping, or workforce management systems.
• Strong Microsoft Office and Adobe skills (SharePoint, Excel, Word, Outlook).
• Excellent organizational and record-keeping skills for attendance files and compliance tracking.
• High attention to detail and accuracy.
• Strong analytical and reporting skills.
• Experience managing attendance systems and employee discipline processes preferred.
• Three (3) years in Union environment preferred.

Responsibilities

• Oversee and maintain accurate employee attendance records, including absences, tardiness, and leave usage in AOD.
• Administer the attendance point system, ensuring timely updates.
• Monitor attendance trends and identify patterns of concern or policy violations.
• Partner with HR and leadership to address attendance issues proactively.
• Develop attendance incentive programs to encourage positive attendance behaviors.
• Enforce attendance and conduct policies through consistent disciplinary actions.
• Issue and track corrective actions, including verbal and written warnings and termination measures.
• Ensure disciplinary actions are documented accurately and compliant with policies and laws.
• Obtain HR approval on appropriate disciplinary procedures for attendance incidents.
• Ensure adherence to policies, labor laws, and regulatory requirements.
• Audit attendance records and disciplinary actions for accuracy.
• Process FMLA and accommodation requests with HR.
• Code OJI incidents appropriately in the system.
• Create attendance tracking methods and reports.
• Analyze data to identify trends and risks.
• Provide recommendations to leadership on attendance management.
• Serve as SME for attendance policies and disciplinary procedures.
• Train supervisors/managers on tracking systems and processes.
• Address employee inquiries regarding attendance, points, and actions.
• Collaborate with HR on escalated employee relations issues.

Skills

HRIS / timekeeping systems

AOD

Microsoft Office

SharePoint

Excel

Word

Outlook

Analytical skills

Attention to detail

Tools

Adobe

Job description

Worldwide Flight Services (WFS) is seeking an Attendance Performance Manager to oversee employee attendance and disciplinary actions, ensuring fair application of policies and compliance with laws. The role supports operational efficiency through meticulous record-keeping and analytics.

Responsibilities include managing attendance records, administering point systems, monitoring trends, and partnering with HR for FMLA and accommodations.