Attendance & Compliance Performance Manager

Worldwide Flight Services (WFS); Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

DailyPay pay option

Awardco on-the-spot awards

Medical care options

Travel Discounts

Pet insurance

Discount Shopping & More

Wellness Programs

401k program

Internal Mobility

Job summary

Worldwide Flight Services (WFS) in Dallas seeks an Attendance Performance Manager to oversee employee attendance compliance, track records, and administer the attendance point system, supporting operational efficiency and legal compliance.

You will partner with HR to address attendance issues, implement disciplinary actions, develop incentive programs, and provide regular reporting to leadership on attendance trends and risks.

Qualifications

• Minimum three (3) years of experience in Operations, workforce management and/or human resources.
• Proficiency in HRIS, AOD, timekeeping, or workforce management systems.
• Strong Microsoft Office and Adobe skills (SharePoint, Excel, Word, Outlook).
• Excellent organizational and record-keeping skills for review and storage of employee attendance files and compliance tracking.
• High attention to detail and accuracy.
• Strong analytical and reporting skills.
• Experience managing attendance systems and employee discipline processes preferred.
• Three (3) years in Union environment preferred.

Responsibilities

• Oversee and maintain accurate employee attendance records, including absences, tardiness, and leave usage in AOD.
• Administer the organization's attendance point system, ensuring timely and consistent updates.
• Monitor attendance trends and identify patterns of concern or policy violations.
• Partner with HR and leadership to address attendance issues proactively.
• Develop attendance incentive programs to encourage positive attendance behaviors.
• Enforce company attendance and conduct policies through consistent disciplinary actions.
• Issue and track corrective actions, including verbal warnings, written warnings, final warnings and escalated termination measures.
• Ensure disciplinary actions are documented accurately and in accordance with company policies and employment laws.
• Obtain approval from Human Resources on appropriate disciplinary procedures for attendance incidents.
• Ensure adherence to company policies, labor laws, and regulatory requirements related to attendance and discipline.
• Conduct audits of attendance records and disciplinary actions for accuracy and consistency.
• Partner with Human Resources to ensure employees' Family and Medical Leave Act (FMLA) and accommodation requests are processed officially.
• Ensure employees on the job injuries (OJI) are coded appropriately in system.
• Create attendance tracking methods to monitor next steps in attendance disciplinary measures.
• Generate regular reports on attendance metrics, point system status, and disciplinary actions.
• Analyze data to identify trends, risks, and opportunities for improvement.
• Provide recommendations to leadership to improve attendance management and employee accountability.
• Serve as a subject matter expert for attendance policies and disciplinary procedures.
• Train supervisors and managers on attendance tracking systems and disciplinary processes.
• Address employee inquiries regarding attendance, points, and corrective actions.
• Collaboration with HR on escalated employee relations issues.

Skills

Union experience

Operations experience

Workforce management

Human resources

Attendance management

Disciplinary procedures

Analytical skills

Reporting

Attention to detail

Tools

HRIS

AOD

Timekeeping

Workforce management systems

SharePoint

Excel

Word

Outlook

Adobe

Job description

Worldwide Flight Services (WFS) in Dallas seeks an Attendance Performance Manager to oversee employee attendance compliance, track records, and administer the attendance point system, supporting operational efficiency and legal compliance.

You will partner with HR to address attendance issues, implement disciplinary actions, develop incentive programs, and provide regular reporting to leadership on attendance trends and risks.