ATM Systems Engineer — Hybrid Lab Role (3x/Week On-Site)

Optomi; Valparaiso (IN); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Optomi, in partnership with a leading financial technology organization, is seeking an ATM Systems Engineer to support ATM software engineering, testing, configuration, and systems integration within a specialized ATM lab environment.

This role will focus on installing and configuring ATM software, troubleshooting transaction and communication issues, analyzing ATM-to-payment-switch messaging, and validating software releases before deployment to customer environments.

Qualifications

• 3–4+ years of experience in ATM software engineering, ATM systems support, or ATM/payment systems integration.
• Hands-on experience installing, configuring, troubleshooting, and supporting ATM software platforms.
• Strong understanding of ATM-to-payment-switch communications, transaction messaging, and ATM message flows.
• Experience with ATM platforms such as NCR, Diebold Nixdorf, Hyosung, or similar providers.
• Experience with ATM software deployments, upgrades, testing, and functionality validation.
• Knowledge of Windows Server, Linux, and enterprise networking concepts.

Responsibilities

• Install, configure, maintain, and troubleshoot ATM software platforms, operating systems, middleware, and transaction processing applications.
• Support ATM software testing, downloads, upgrades, and release validation within the organization's dedicated ATM lab.
• Analyze and troubleshoot ATM communication issues, transaction messaging, and connectivity between ATMs and payment switches.
• Review ATM protocol messages and investigate transaction processing issues to identify root causes.
• Validate software and firmware updates from ATM manufacturers, including Diebold and Hyosung, before approving releases for customer environments.
• Support remote ATM configuration and software management activities.
• Assist with ATM-to-switch integrations, secure connectivity, encryption, and key management processes.
• Perform root cause analysis and implement corrective actions to address recurring software and communication issues.
• Collaborate with ATM technicians, internal engineering teams, vendors, and application support teams to resolve technical issues.
• Support ATM functionality testing and provide technical guidance to ATM technicians as needed.
• Maintain technical documentation, configuration records, and operational procedures.
• Support change management processes and ensure software updates are properly tested and validated before deployment.

Skills

ATM software engineering

ATM systems support

ATM/payment systems integration

Windows Server / Linux

Networking concepts

Troubleshooting

Tools

NCR Activate Enterprise

Diebold Vista

Prognosis

Gasper

Paragon

T3

SQL Server

Oracle

PowerShell

Bash

Job description

Optomi, in partnership with a leading financial technology organization, is seeking an ATM Systems Engineer to support ATM software engineering, testing, configuration, and systems integration within a specialized ATM lab environment.

This role will focus on installing and configuring ATM software, troubleshooting transaction and communication issues, analyzing ATM-to-payment-switch messaging, and validating software releases before deployment to customer environments.