ATM Field Service Technician - Install & Repair

RiseMe; West Pittsburg (PA); On-site; USD 60,000 - 85,000; Full time

Job summary

Nautilus Hyosung America, Inc. is seeking a Field Service Engineer to service ATMs within the assigned territory. You will perform installation, repair, software loading, and preventive maintenance on ATM units, ensuring top-notch service quality.

The role involves travel, on-call duties, and handling electro-mechanical equipment with proper inventory control. Training of staff and adherence to SLA are key aspects of the position.

Qualifications

• Associate’s Degree in Electronics or equivalent experience; preferred background in field service for electronics or ATM-related equipment.
• Solid understanding of electronics and electro-mechanical equipment operation.
• Ability to use analog and digital voltmeters and hand tools.

Responsibilities

• Install, repair, load software and maintain ATMs or related products within defined geographic territory.
• Train bank staff or vendors on required maintenance of equipment.
• Coordinate with internal/external support to provide end-user maintenance and ensure SLA adherence.
• Handle preventive maintenance, diagnostics, testing and cleaning of ATM units.

Skills

Electro-mechanical aptitude

Customer service

On-call readiness

Education

Associate’s Degree in Electronics or equivalent experience

Tools

Analog voltmeters

Digital voltmeters

Hand tools

Job description

Nautilus Hyosung America, Inc. is seeking a Field Service Engineer to service ATMs within the assigned territory. You will perform installation, repair, software loading, and preventive maintenance on ATM units, ensuring top-notch service quality.

The role involves travel, on-call duties, and handling electro-mechanical equipment with proper inventory control. Training of staff and adherence to SLA are key aspects of the position.