ATM Field Service Engineer — On‑Site Technician

Hyosung America, Inc; Washington (District of Columbia); On-site; USD 70,000 - 95,000; Full time

Job summary

Hyosung America, Inc. is seeking a Field Service Engineer to service and maintain Automated Teller Machines (ATMs) within a defined territory. The role involves on-site support for repairs, maintenance, and replacements, with training duties and potential travel.

The ideal candidate will handle installation, diagnostics, preventive maintenance and service administration, with on-call rotations and a requirement for a valid driver's license.

Qualifications

• Associate’s Degree in Electronics or equivalent experience.
• Solid understanding of electronics and electro-mechanical equipment operation.
• Ability to use analog and digital voltmeters.
• Ability to carry heavy parts up to 80 lbs.
• Ability to travel across the country and work extended hours.
• On-Call duty required for all FSE positions, with compensation.

Responsibilities

• Install, repair, software loading and maintenance of ATMs within defined territory.
• Train bank staff or vendors on required maintenance tasks.
• Coordinate with internal/external support to provide maintenance for end users.
• Maintain Service Level Agreements defined per customer contract.
• Travel as needed and perform preventive maintenance, diagnostics and testing.

Education

Associate’s Degree in Electronics

Tools

Analog voltmeter

Digital voltmeter

Hand tools

Job description

Hyosung America, Inc. is seeking a Field Service Engineer to service and maintain Automated Teller Machines (ATMs) within a defined territory. The role involves on-site support for repairs, maintenance, and replacements, with training duties and potential travel.

The ideal candidate will handle installation, diagnostics, preventive maintenance and service administration, with on-call rotations and a requirement for a valid driver's license.