ATM Field Service Technician — On-Site Repairs & Travel

Hyosung TNS Inc.; Naperville (IL); On-site; USD 55,000 - 85,000; Full time

Job summary

Nautilus Hyosung America, Inc. is seeking a Field Service Engineer to service ATMs across a defined territory. Responsibilities include installation, repair, software loading, and preventive maintenance, with on-site support and occasional training of others.

The role requires travel to customer sites, ability to handle heavy components, and maintaining security and inventory procedures. On-call shifts and occasional weekend work may be required.

Qualifications

• Associate's Degree in Electronics or equivalent experience; ATM experience preferred but not required.
• 3–5 years of field service experience or similar.
• Ability to use analog and digital voltmeters; hand tools; lift up to 80 lbs.

Responsibilities

• Install, repair, load software, and maintain ATMs within defined territory.
• Train bank staff or vendors on maintenance tasks.
• Provide on-site support and collaborate with internal/external teams for maintenance.
• Maintain SLA as defined per customer contract.
• Travel within territory; some short-notice travel may be required.
• Complete administrative reports in a timely manner.

Education

Associate's Degree in Electronics or equivalent experience

Job description

Nautilus Hyosung America, Inc. is seeking a Field Service Engineer to service ATMs across a defined territory. Responsibilities include installation, repair, software loading, and preventive maintenance, with on-site support and occasional training of others.

The role requires travel to customer sites, ability to handle heavy components, and maintaining security and inventory procedures. On-call shifts and occasional weekend work may be required.