ATM & Card Services Specialist - Operations & Support

Altura Credit Union; Riverside (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Altura Credit Union in Riverside, CA is seeking a Card Services Specialist I to support daily ATM and card services operations, including issuing and maintaining cards, processing transactions, and reconciling ledgers.

You will handle ATM disputes, respond to staff and member inquiries, and collaborate with vendors to ensure timely resolution, reflecting our Caring, Community, Courage and Resilience values.

Qualifications

• Education: High school diploma or equivalent.
• Two years of related financial institution experience; card services knowledge preferred.

Responsibilities

• Card issuance & maintenance, including interest calculations and updates; respond to staff inquiries.
• Perform Symitar/FIS processing, GL reconciliations, ATM dispute handling, and vendor coordination.

Skills

Spanish helpful

Card services knowledge

Analytical skills

Communication skills

Judgment & Organization

Education

High school diploma or equivalent

Tools

Symitar

FIS

Job description

Altura Credit Union in Riverside, CA is seeking a Card Services Specialist I to support daily ATM and card services operations, including issuing and maintaining cards, processing transactions, and reconciling ledgers.

You will handle ATM disputes, respond to staff and member inquiries, and collaborate with vendors to ensure timely resolution, reflecting our Caring, Community, Courage and Resilience values.