Athletics General Ticketing/Development Staff

The Chronicle Of Higher Education, Inc.; Wichita (KS); On-site; USD 14,000 - 19,000; Part time

Job summary

Wichita State athletics is searching for professional,service-focused individuals for our ticketing/development team. We deliver memorable experiences that connect all to Shocker Nationthrough a shared sense of pride and passion.

Ticketing/developmentstaff is responsible for providing high-level customer service toWSU Athletics stakeholders while executing day-to-day functions ofintercollegiate athletics revenue generation practices.

Qualifications

• Ability to work nights and weekends.
• Be responsible and organized with time.
• Ability to handle cash and balance.
• Ability to handle difficult conversations and situations when necessary.

Responsibilities

• Make outbound phone calls and handle inbound phone calls, as necessary.
• Work external events to include all WSU ticketed home events and select hosted events at WSU.
• Handle conversations in person and over the phone with donors and season ticket holders during office hours.
• Projects as assigned by Revenue Generation Leadership.

Skills

Customer service

Sales

Phone communication

Job description

Department

Wichita State Intercollegiate Athletic Association

Campus Location

Wichita, KS - WSU Main Campus

Hire Type

Part Time

Pay

$10/hour

Work Schedule

M-F, Flexibility to work evenings, weekends, & holidays.

Export Compliance Requirement

No export control requirement.

Job Story

Wichita State athletics is searching for professional,service-focused individuals for our ticketing/development team. Wedeliver memorable experiences that connect all to Shocker Nationthrough a shared sense of pride and passion. Ticketing/developmentstaff is responsible for providing high-level customer service toWSU Athletics stakeholders while executing day-to-day functions ofintercollegiate athletics revenue generation practices.

Job Duties

Make outbound phone calls and handle inbound phone calls, asnecessary. Work external events to include all WSU ticketed homeevents and select hosted events at WSU. Handle conversations inperson and over the phone with donors and season ticket holdersduring office hours. Projects as assigned by Revenue GenerationLeadership

Required Education

Additional Requirements

Ability to work nights and weekends. Ability to stay in oneposition for long periods of time. Be responsible and organizedwith time. Ability to handle cash and balance. Ability to handledifficult conversations and situations when necessary.

Preferred Qualifications

Previous experience in a Sales and Customer ServiceEnvironment.

Additional Information

Hourly staff will carry out administrative and technical tasks asit relates to functions of athletics ticketing and development.This includes but is not limited to customer service conversations,interacting with and problem-solving for stakeholders at WSUAthletics events, and maintaining a first-class experience for allWSU patrons.

Physical Requirements

Ability to remain in a stationary position and/or traverse campusbuildings, including stairs. Ability to operate a computer andother office equipment including but not limited to phone,printers, copiers, and calculators. Ability to communicate withothers and accurately exchange information.