Athlete‑Inspired Retail Team Lead

Nike Inc; Northern (KY); Hybrid; USD 38,000 - 54,000; Full time

Benefits offered by this job

Discounts on Nike/Converse/Jordan

PTO & Holiday Pay

401(k) Plan & benefits

Health Savings Accounts

Flexible Savings Accounts

Employee Stock Purchase Plan (ESPP)

Optum EAP

Tuition Reimbursement

Job summary

Nike Factory Store Queenstown, MD, is seeking a Retail Supervisor who will be the face of NIKE for customers and staff, delivering high‑volume, first‑class service and guiding the team to win the right way.

You will lead by example, keep the store welcoming, operate the cash register, stock products, build visual displays, and train teammates, with flexibility for nights, weekends, and holidays.

Qualifications

• 1 year of retail or consumer service experience.
• Must be at least 18 (U.S.)

Responsibilities

• Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
• Bringing your positive attitude and passion to your teammates and customers every day
• Lead by example and deliver service in line with Nike's Service Principles to bring the consumer journey to life.
• Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey
• Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
• Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations
• Showing up for your teammates by attending store events

Skills

Retail experience

Customer service

Leadership

Job description

Nike Factory Store Queenstown, MD, is seeking a Retail Supervisor who will be the face of NIKE for customers and staff, delivering high‑volume, first‑class service and guiding the team to win the right way.

You will lead by example, keep the store welcoming, operate the cash register, stock products, build visual displays, and train teammates, with flexibility for nights, weekends, and holidays.