Retail Supervisor - Lead Customer Experience & Team

Nike Inc; Gretna (NE); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Discounts for Nike family

401(k) Plan

HSA / FSA

ESPP

Employee Assistance Program

Tuition Reimbursement

Paid Time Off

Holiday Pay

Job summary

Nike Factory Store Omaha is seeking a Retail Supervisor to lead a fast-paced, high-volume team focused on delivering exceptional customer service. You will guide associates to help customers find the right products and ensure a smooth in-store experience.

Join a culture that values teamwork, initiative, and the iconic Nike brand. This full-time role requires flexibility to work nights, weekends, and holidays, with opportunities for growth within the Nike family.

Qualifications

• Must be at least 18 years old (U.S.).
• At least 1 year of retail or consumer service experience.
• Ability to work nights, weekends and holidays based on store needs.

Responsibilities

• Be enthusiastic, knowledgeable about Nike products and services to support customer needs.
• Lead by example and deliver service in line with Nike’s Service Principles.
• Create welcoming experiences and exceed customer expectations at every step.
• Operate a cash register, shipping/receiving duties, stock products, and build visual displays.
• Attend store events and support teammates as needed.

Skills

Customer service

Retail experience

Flexibility

Cash handling

Job description

Nike Factory Store Omaha is seeking a Retail Supervisor to lead a fast-paced, high-volume team focused on delivering exceptional customer service. You will guide associates to help customers find the right products and ensure a smooth in-store experience.

Join a culture that values teamwork, initiative, and the iconic Nike brand. This full-time role requires flexibility to work nights, weekends, and holidays, with opportunities for growth within the Nike family.