Athlete Experience Leader — On-Field Operations

DICK'S Sporting Goods, Inc.; Frederick (MD); On-site; USD 50,000 - 64,000; Full time

Benefits offered by this job

Incentive

Equity

Benefits

Job summary

DICK'S Sporting Goods is seeking a Team Captain of On Field Operations to lead and coach a store team, delivering an athlete-first shopping experience. You will manage priorities, drive merchandising, pricing, and customer- facing excellence across the floor and back-end operations.

Ideal candidates have 1–3 years of retail or leadership experience, a high school diploma, and a commitment to teamwork. This role emphasizes coachable, responsible behavior and a strong customer focus.

Qualifications

• Retail or customer-facing experience required.
• Leadership experience preferred (1–3 years).
• Coachable, dependable and team-oriented.

Responsibilities

• Deliver outstanding athlete experiences by providing knowledgeable product information.
• Uphold merchandising standards and price changes.
• Lead store operations and staffing plans to meet goals.
• Coach teammates and ensure compliance with policies.

Skills

Customer service

Communication

Team leadership

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Team Captain of On Field Operations to lead and coach a store team, delivering an athlete-first shopping experience. You will manage priorities, drive merchandising, pricing, and customer- facing excellence across the floor and back-end operations.

Ideal candidates have 1–3 years of retail or leadership experience, a high school diploma, and a commitment to teamwork. This role emphasizes coachable, responsible behavior and a strong customer focus.