Athlete Experience Captain: Endzone & Loyalty

DICK'S Sporting Goods, Inc.; City of Glens Falls (NY); In loco; USD 52.000 - 66.000; Tempo pieno

Descrizione del lavoro

DICK’S Sporting Goods, Inc. is seeking a Team Captain – Endzone & Loyalty to lead athlete experiences and drive loyalty program engagement in-store. You will coach teammates, build relationships with athletes, and ensure fast, friendly checkouts while maintaining store standards.

Qualifications include a High School Diploma or equivalent, 1-3 years in retail, and leadership experience. The role emphasizes teamwork, accountability, and achieving department goals.

Competenze

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred.

Mansioni

• Deliver outstanding athlete experiences by providing clear, accurate information about products and assortment.
• Uphold merchandising and presentation standards with floor sets, signage, price changes and inventory presentation.
• Promote and lead loyalty, warranty and credit card enrollment programs.
• Assist in developing 30-60-90 day plans to support department priorities.
• Lead scheduling and staffing to meet athlete traffic while meeting budgets.
• Act as Head Coach and oversee store operations including opening/closing, Front End and Cash Office tasks.
• Communicate goals to direct reports and assign workload to maximize efficiencies.

Conoscenze

Customer service

Leadership

Retail experience

Formazione

High School Diploma or Equivalent

Descrizione del lavoro

DICK’S Sporting Goods, Inc. is seeking a Team Captain – Endzone & Loyalty to lead athlete experiences and drive loyalty program engagement in-store. You will coach teammates, build relationships with athletes, and ensure fast, friendly checkouts while maintaining store standards.

Qualifications include a High School Diploma or equivalent, 1-3 years in retail, and leadership experience. The role emphasizes teamwork, accountability, and achieving department goals.