Associate Solutions Engineer – Delivery & Demos (Hybrid)

Authorium; Washington (District of Columbia); Hybrid; USD 75,000 - 98,000; Full time

Benefits offered by this job

Stock options

100% benefits coverage for employee

401K Profit Share plan

Flexible PTO

Home office stipend

Comprehensive wellness benefits

Commuter stipend for hybrid roles

Job summary

Authorium, a GovTech SaaS company, is seeking an Associate Solutions Engineer to own customer delivery and engagement motions. You will configure templates and workflows, document system decisions, and maintain clear communication to meet project milestones.

As part of the Solutions team, you will collaborate with Product and Engineering to understand new features, while building scalable playbooks and templates for consistent delivery. The role is hybrid and based in Washington, DC.

Qualifications

• 2+ years of experience in a technical or analytical role (Implementation, Support, or Junior Analyst) preferably within B2B SaaS.
• Strong logical aptitude: ability to understand conditional logic (if/then/else) and structured data.
• High attention to detail: manage documentation and follow complex processes without skipping steps.
• Effective communication: explain technical steps clearly to internal and external users.
• Adaptability: thrive in fast-paced technical environments with continuous product delivery.
• Must be based in Washington, DC and this role is hybrid.

Responsibilities

• Own Delivery Execution: configure templates, workflows, and rules; translate requirements into functional setups; monitor tasks and surface blockers.
• Documentation & Logic Mapping: draft design docs, workflow diagrams, and configuration notes; ensure accurate as-built documentation; prepare handoff materials for QA.
• Customer Support & Shadowing: co-lead discovery sessions; facilitate implementation segments; prepare presentation materials and platform demos.
• Quality Assurance & Troubleshooting: run QA and UAT; document reproduction steps; assist in data validation and cleanup for launches.
• Internal Growth & Partnership: collaborate with Product and Engineering; use playbooks to ensure consistency; participate in peer reviews to improve accuracy.

Skills

2+ years experience

Technical/Analytical

Attention to detail

Effective communication

Adaptability

DC hybrid base

Job description

Authorium, a GovTech SaaS company, is seeking an Associate Solutions Engineer to own customer delivery and engagement motions. You will configure templates and workflows, document system decisions, and maintain clear communication to meet project milestones.

As part of the Solutions team, you will collaborate with Product and Engineering to understand new features, while building scalable playbooks and templates for consistent delivery. The role is hybrid and based in Washington, DC.