Associate, People Operations (Fully Remote)

Ro; United States; À distance; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) with company match

Flexible PTO

Parental leave

Wellbeing reimbursements

Résumé du poste

Ro is a direct-to-patient healthcare company delivering nationwide telehealth, labs, and pharmacy services through a vertically integrated platform. This role supports day-to-day People Operations, serving as the first point of contact for employees and handling HR inquiries with care, while ensuring data accuracy in UKG.

You will interpret People policies, escalate sensitive matters with context to People Partners, and continually improve processes, SOPs, and leverage AI tools to boost

Qualifications

• Support day-to-day People Operations and serve as first point of contact for employees.
• Manage service desk tickets and resolve HR questions with accuracy and care.

Responsabilités

• Process employee lifecycle changes in UKG and run data audits to ensure record accuracy.
• Interpret People policies and escalate sensitive matters to People Partners with full context.
• Improve processes, maintain SOPs, and leverage AI tools to boost efficiency.

Connaissances

People operations

Customer/employee support

Data audits

Process improvement

AI tools usage

Outils

UKG HRIS

Description du poste

• Support day-to-day People Operations and serve as first point of contact for employees.
• Manage service desk tickets and resolve HR questions with accuracy and care.

Key Responsibilities:

• Process employee lifecycle changes in UKG and run data audits to ensure record accuracy.
• Interpret People policies and escalate sensitive matters to People Partners with full context.
• Improve processes, maintain SOPs, and leverage AI tools to boost efficiency.

What We Offer:

• Full medical, dental, and vision insurance, plus 401(k) with company match.
• Flexible PTO, paid parental leave, and wellbeing reimbursements.

Ro

Ro is a direct-to-patient healthcare company providing nationwide telehealth, labs, and pharmacy services through a vertically integrated platform. Since 2017, it has helped millions of patients and is recognized as a top workplace in healthcare, with 20+ honors from Fortune, Great Place to Work, and PEOPLE since 2021.