Director, Care Delivery Learning & Development (Fully Remote)

Ro; United States; Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible PTO

Parental leave

Fertility benefits

401(k) match

Learning reimbursements

Job summary

Ro seeks an experienced Learning & Development leader to drive strategy for patient-facing teams. You will design onboarding, launches, retraining, and scalable learning systems that scale across the organization.

You will measure impact, partner with leaders to close performance gaps, and build centralized learning functions to support growth. This role offers comprehensive benefits and a fast-moving healthcare environment.

Qualifications

• 10+ years in L&D, with experience leading programs and teams at scale.
• Strong skills in instructional design, learning analytics, and performance consulting.
• Proven leadership building centralized learning functions.

Responsibilities

• Own learning strategy for patient-facing teams, covering onboarding, launches, and retraining.
• Build scalable systems, processes, and tools to deliver effective learning at scale.
• Measure learning impact and partner with leaders to close performance gaps.

Skills

L&D leadership

Instructional design

Learning analytics

Performance consulting

Centralized learning functions

Job description

• Own learning strategy for patient-facing teams, covering onboarding, launches, and retraining.
• Build scalable systems, processes, and tools to deliver effective learning at scale.
• Measure learning impact and partner with leaders to close performance gaps.

What You'll Bring:

• 10+ years in L&D, with experience leading programs and teams at scale.
• Strong skills in instructional design, learning analytics, and performance consulting.
• Proven leadership building centralized learning functions.

What We Offer:

• Comprehensive medical, dental, and vision insurance.
• Flexible PTO, paid parental leave, and fertility benefits.
• 401(k) match, wellbeing and learning reimbursements.

Ro

Ro is a direct-to-patient healthcare company offering nationwide telehealth, labs, and pharmacy services through a vertically integrated platform. Since 2017, it has helped millions of patients and earned recognition as a top workplace in healthcare and New York.