Associate Global Meetings & Events Program Manager

Jones Lang LaSalle Incorporated; Arlington, Northern (VA, KY); Hybrid; USD 66,000 - 87,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

JLL is hiring a Meetings & Events Global Associate Program Manager to drive the implementation of the Global Travel and Events program for the Amazon GREF client. You will work cross-functionally to ensure operational readiness and effective service delivery across regions.

You will develop SOPs, playbooks and journey maps, manage project plans, and coach coordinators while applying change management techniques to maximize adoption and impact.

Qualifications

• 3–5+ years of project management or meetings & events operations experience.
• 3–5+ years implementing organizational initiatives with proven on-time delivery.
• Strong analytical and problem-solving skills with ability to develop solutions.
• Experience creating process maps, playbooks, SOPs and journey maps for operational clarity.

Responsibilities

• Execute the implementation strategy and operational plans with accountability for deliverables.
• Create playbooks, workflows, journey maps and SOPs to drive consistency across the global program.
• Manage project plans, resources, deadlines and risks with regular updates to stakeholders.
• Collaborate with Training Manager to convert process documentation into trainings and enable knowledge transfer.

Skills

Project management

Stakeholder comms

Process mapping

Change management

SOP development

Education

Bachelor's degree in related field

Tools

Asana

Smartsheet

Jira

Job description

JLL is hiring a Meetings & Events Global Associate Program Manager to drive the implementation of the Global Travel and Events program for the Amazon GREF client. You will work cross-functionally to ensure operational readiness and effective service delivery across regions.

You will develop SOPs, playbooks and journey maps, manage project plans, and coach coordinators while applying change management techniques to maximize adoption and impact.