Associate Claims Adjuster – Commercial Property & Liability

Liberty Mutual Insurance; Chandler (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Liberty Mutual is seeking an Associate Claims Specialist to join our team in handling mid-sized to large commercial accounts. Under supervision, you will learn to investigate, determine liability and compensability, evaluate losses, and negotiate settlements while managing an inventory of claims.

The role emphasizes building strong relationships with policyholders and stakeholders, applying loss management techniques, and maintaining thorough documentation as you progress through a formal

Qualifications

• Effective interpersonal, analytical and negotiation abilities required.
• Ability to provide information in a clear, concise manner with an appropriate level of detail.
• Demonstrated ability to build and maintain effective relationships.
• Demonstrated success in a professional environment; success in a customer service/retail environment preferred.
• Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent.
• Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory.
• Licensing may be required in some states.

Responsibilities

• Investigates new claims by reviewing first reports of loss and supporting materials; determines the best point of contact and gathers information.
• Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources.
• Manages an inventory of property/casualty and disability claims; evaluates compensability/liability and losses, and negotiates settlements within prescribed limits.
• Establishes accurate loss cost estimates using available resources and market protocols.
• Confirms or denies coverage based on facts; advises policyholders on proper course of action.
• Uses loss management techniques and other resources to support claim handling.
• Updates files and provides comprehensive reports as required.

Skills

Interpersonal skills

Analytical skills

Negotiation

Clear communication

Relationship building

Education

Bachelor's degree or equivalent

Job description

Liberty Mutual is seeking an Associate Claims Specialist to join our team in handling mid-sized to large commercial accounts. Under supervision, you will learn to investigate, determine liability and compensability, evaluate losses, and negotiate settlements while managing an inventory of claims.

The role emphasizes building strong relationships with policyholders and stakeholders, applying loss management techniques, and maintaining thorough documentation as you progress through a formal