Commercial Claims Investigator & Settlements Associate

Liberty Mutual Insurance; Lake Oswego (OR); Presencial; USD 60 000 - 75 000; Tempo integral

Resumo da oferta

Liberty Mutual Insurance is seeking an Associate Claims Specialist to support investigations, determine liability and coverage, and manage mid-sized to large commercial claims. The role includes a comprehensive training program, one-on-one mentoring, and on-the-job development, with opportunities to assist policyholders throughout the claims process.

Under supervision, you will learn to assess losses, establish action plans, and use loss-management techniques while maintaining thorough files and

Qualificações

• Bachelor's degree or equivalent required.
• Strong communication and negotiation skills.
• Ability to build and maintain effective relationships.
• Customer service experience is preferred.
• Analytical skills to gather information, analyze facts, and draw conclusions.
• Insurance knowledge helpful but not mandatory.

Responsabilidades

• Investigates new claims by reviewing first reports of loss and supporting materials.
• Establishes action plans based on case facts and resources.
• Manages an inventory of claims and negotiates settlements within limits.
• Estimates loss costs using available resources and protocols.
• Confirms or denies coverage and advises on proper course of action.
• Uses loss management techniques and maintains comprehensive reports.

Conhecimentos

Interpersonal skills

Analytical skills

Negotiation

Relationship building

Communication

Formação académica

Bachelor's degree or equivalent

Descrição da oferta de emprego

Liberty Mutual Insurance is seeking an Associate Claims Specialist to support investigations, determine liability and coverage, and manage mid-sized to large commercial claims. The role includes a comprehensive training program, one-on-one mentoring, and on-the-job development, with opportunities to assist policyholders throughout the claims process.

Under supervision, you will learn to assess losses, establish action plans, and use loss-management techniques while maintaining thorough files and