Associate Claims Adjuster — Training & Growth

Liberty Mutual Insurance; East Honolulu (HI); On-site; USD 50,000 - 70,000; Full time

Job summary

Liberty Mutual Insurance is seeking an Associate Claims Specialist to develop knowledge in investigating mid-sized to large commercial claims and disability claims. The role involves determining liability and compensability, evaluating losses, and negotiating settlements under supervision.

You will participate in a structured training program with mentoring and on-the-job training, assisting policyholders and customers across commercial accounts.

Qualifications

• Strong interpersonal, analytical and negotiation abilities.
• Clear, concise information sharing with appropriate detail.
• Demonstrated ability to build and maintain effective relationships.
• Experience in professional customer service or retail environment preferred.
• Knowledge of liability, insurance coverage and medical terminology is helpful but not required.

Responsibilities

• Investigate new claims by reviewing first reports of loss and gather information from claimants, customers and witnesses.
• Establish action plans based on case facts, resources and jurisdictional considerations.
• Manage an inventory of commercial property/casualty and disability claims and negotiate settlements within limits.
• Establish loss cost estimates using available resources and market protocols.
• Confirm or deny coverage based on investigation findings and advise on next steps.
• Maintain and update files and provide comprehensive reports as required.

Skills

Interpersonal skills

Analytical abilities

Negotiation skills

Communication clarity

Relationship building

Education

Bachelor's degree or equivalent

Job description

Liberty Mutual Insurance is seeking an Associate Claims Specialist to develop knowledge in investigating mid-sized to large commercial claims and disability claims. The role involves determining liability and compensability, evaluating losses, and negotiating settlements under supervision.

You will participate in a structured training program with mentoring and on-the-job training, assisting policyholders and customers across commercial accounts.