Associate Banker: Client Care & Tech-Savvy Banking

Next Frontier Capital; Dearborn (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Job summary

Chase is seeking an Associate Banker in the United States to welcome clients and deliver attentive service while using the latest banking solutions. You will build trusted client relationships, carefully explain products, and help clients reach their financial goals within a collaborative branch team and compliant environment.

The role emphasizes hospitality, regulatory compliance, and smooth branch operations, including opening accounts, servicing inquiries, and guiding customers through

Qualifications

• Client service experience or comparable experience.
• Ability to engage clients with clear, courteous communication.
• Ability to build trusted relationships and deliver attentive service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones in compliance with policies and regulatory requirements.
• Educate clients on day-to-day transactions and digital banking options.
• Build relationships by listening, asking questions, and guiding clients to suitable solutions.
• Support branch operations and cash handling while adhering to bank policies.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in the United States to welcome clients and deliver attentive service while using the latest banking solutions. You will build trusted client relationships, carefully explain products, and help clients reach their financial goals within a collaborative branch team and compliant environment.

The role emphasizes hospitality, regulatory compliance, and smooth branch operations, including opening accounts, servicing inquiries, and guiding customers through