Associate Banker: Welcoming, Tech-Savvy Client Advocate

Aumni; Plano (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver hospitality-driven service in a branch setting. You will greet clients, manage lobby queues, and open accounts while following all regulatory requirements.

You will educate clients on Chase Mobile App, Chase.com, and ATM options to support everyday banking needs. The role emphasizes building trusted client relationships, clear communication, and teamwork to help clients achieve their financial goals.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships and communicate clearly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts in line with policies.
• Educate clients on daily transactions and digital self-service options (mobile app, website, ATMs).
• Build relationships by listening, asking questions, and collaborating with branch team to meet goals.
• Perform branch operations and cash handling in accordance with policies.

Skills

Client service

Communication

Team collaboration

Tech literacy

Problem solving

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality-driven service in a branch setting. You will greet clients, manage lobby queues, and open accounts while following all regulatory requirements.

You will educate clients on Chase Mobile App, Chase.com, and ATM options to support everyday banking needs. The role emphasizes building trusted client relationships, clear communication, and teamwork to help clients achieve their financial goals.