Client-Focused Banker: Tech-Savvy Service

JPMorganChase; Richmond Heights (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase is hiring an Associate Banker to deliver welcoming, client-focused service in a branch environment. You will greet clients, open accounts, explain digital tools, and help clients achieve financial goals while adhering to policies and procedures.

The role emphasizes building trusted relationships, learning products quickly, and collaborating with the team to provide seamless, caring service across channels.

Qualifications

• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, courteous communication.
• Ability to resolve client issues with attention to detail.
• Ability to work with the team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital/self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge to meet financial goals.
• Perform branch operations and manage cash devices in accordance with policy.

Skills

Client service

Relationship building

Communication

Problem solving

Product knowledge

Tech-savvy

Team collaboration

Education

High School diploma or GED

Job description

Chase is hiring an Associate Banker to deliver welcoming, client-focused service in a branch environment. You will greet clients, open accounts, explain digital tools, and help clients achieve financial goals while adhering to policies and procedures.

The role emphasizes building trusted relationships, learning products quickly, and collaborating with the team to provide seamless, caring service across channels.