Associate Banker: Elevate Client Experience with Tech

Next Frontier Capital; Franklin (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and expert guidance on banking solutions. You will greet clients, assist with account openings, and help clients use Chase Mobile App and online tools.

The role emphasizes building trusted relationships and delivering accurate service in a branch setting. You will collaborate with team members to meet client financial goals, handle routine transactions, and ensure compliance with policies.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create welcoming environment by greeting clients and guiding lobby flow.
• Provide account servicing and openings while following policies and regulations.
• Educate clients on mobile and online banking options and assist with transactions.
• Build relationships through active listening, empathy, and product knowledge.
• Manage branch operations and cash devices in compliance with bank procedures.

Skills

Client service experience

Strong communication skills

Ability to build relationships

Attention to detail

Team collaboration

Technology aptitude

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and expert guidance on banking solutions. You will greet clients, assist with account openings, and help clients use Chase Mobile App and online tools.

The role emphasizes building trusted relationships and delivering accurate service in a branch setting. You will collaborate with team members to meet client financial goals, handle routine transactions, and ensure compliance with policies.