Associate Banker: Elevate Client Experiences with Modern Banking

JPMorganChase; Belgrade (MT); On-site; USD 42,000 - 66,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted relationships with clients at the branch. You will guide customers through everyday banking, digital tools, and product solutions to help them reach financial goals.

In this role you will greet clients, open and service accounts, and collaborate with the team to provide accurate, compliant service while promoting Chase's technology solutions and customer satisfaction.

Qualifications

• Client-first mindset with ability to exceed expectations.
• Ability to build trusted relationships with clients.
• Clear and courteous communication; anticipates client needs.
• Resolve client issues with attention to detail and empathy.
• Collaborate with team to deliver seamless service.

Responsibilities

• Greet clients and create a welcoming environment; manage lobby flow and scheduling.
• Provide account servicing, maintenance, and new accounts in compliance with policies.
• Educate clients on day-to-day banking and digital self-service tools.
• Listen actively, ask questions, and share product knowledge to help clients achieve goals.
• Support branch operations and cash handling in line with bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Learning quickly

Regulatory compliance

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted relationships with clients at the branch. You will guide customers through everyday banking, digital tools, and product solutions to help them reach financial goals.

In this role you will greet clients, open and service accounts, and collaborate with the team to provide accurate, compliant service while promoting Chase's technology solutions and customer satisfaction.