Relationship Banker: Elevate Client Experiences

JPMorganChase; Milwaukee (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our branch with hospitality and a client‑first mindset. You will build trusted relationships, share product knowledge, and help clients reach their financial goals using Chase Mobile App, Chase.com, and in-branch services.

You will support account openings, servicing, and everyday banking tasks while ensuring compliance with policies and regulatory requirements.

Qualifications

• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to resolve client issues with attention to detail.
• Ability to elevate client experience through teamwork.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed expectations by servicing accounts and opening new accounts in compliance with policies.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and partnering with team members to meet financial goals.
• Handle branch operations, including cash devices and adhering to bank procedures.

Skills

Client service

Relationship building

Communication

Empathy

Attention to detail

Product knowledge

Team collaboration

Problem solving

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our branch with hospitality and a client‑first mindset. You will build trusted relationships, share product knowledge, and help clients reach their financial goals using Chase Mobile App, Chase.com, and in-branch services.

You will support account openings, servicing, and everyday banking tasks while ensuring compliance with policies and regulatory requirements.