Associate Banker: Delight Clients & Build Relationships

Fairygodboss; Cohasset (MA); On-site; USD 42,000 - 58,000; Full time

Job summary

Chase is seeking an Associate Banker to greet clients, deliver attentive service, and help them navigate banking solutions using digital tools. You will represent the brand with hospitality and build trusted relationships while guiding clients through daily banking needs.

You will open accounts, assist with transactions, and collaborate with branch teammates to help clients achieve their financial goals while adhering to bank policies and procedures.

Qualifications

• Ability to put clients first and exceed their expectations with friendly service.
• Ability to build trusted relationships and show genuine care.
• Ability to engage clients and understand their needs with clear communication.
• Ability to resolve issues quickly with attention to detail.
• Ability to collaborate with the team to deliver seamless service.
• Ability to learn products and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations, including cash handling and ATM tasks.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Learning agility

Job description

Chase is seeking an Associate Banker to greet clients, deliver attentive service, and help them navigate banking solutions using digital tools. You will represent the brand with hospitality and build trusted relationships while guiding clients through daily banking needs.

You will open accounts, assist with transactions, and collaborate with branch teammates to help clients achieve their financial goals while adhering to bank policies and procedures.