Relationship-Driven Banking Associate

Fairygodboss; Yakima (WA); On-site; USD 42,000 - 66,000; Full time

Job summary

Chase seeks an Associate Banker to deliver exceptional client experiences and represent the brand with hospitality. You will help clients with day-to-day banking, open new accounts, and guide them through digital tools while collaborating with branch teammates to achieve financial goals.

In this role you will greet clients, manage lobby flow, and ensure smooth branch operations, always adhering to policies and regulatory requirements.

Qualifications

• Ability to put clients first and deliver attentive service.
• Ability to build trusted relationships with clients.
• Ability to engage clients clearly and politely to understand and assist.
• Ability to resolve client issues with attention to detail.
• Ability to learn products, services, and procedures quickly.
• Collaborate with team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed expectations by servicing and opening accounts in compliance with policies.
• Educate clients on day-to-day banking and digital tools like mobile apps and ATMs.
• Build meaningful relationships by listening, asking questions, and offering solutions.
• Assist with branch operations and cash handling in line with procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Product knowledge

Team player

Detail oriented

Job description

Chase seeks an Associate Banker to deliver exceptional client experiences and represent the brand with hospitality. You will help clients with day-to-day banking, open new accounts, and guide them through digital tools while collaborating with branch teammates to achieve financial goals.

In this role you will greet clients, manage lobby flow, and ensure smooth branch operations, always adhering to policies and regulatory requirements.