Client-First Banker | Relationship Builder & Digital Solutions

JPMorgan Chase; Spokane (WA); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and leverage digital banking solutions to help clients reach their financial goals. You will represent our brand with hospitality, build trusted relationships, and support branch success through product knowledge and teamwork.

Key responsibilities include greeting clients, opening accounts, handling transactions, and guiding customers to mobile and online tools.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow, leveraging a tablet.
• Open new accounts and perform account servicing in compliance with policies and regulations.
• Educate clients on day-to-day banking and digital self-service options (mobile app, online banking, ATMs).
• Build relationships by listening, asking questions, and collaborating with branch team to meet financial goals.
• Handle branch operations including cash devices while following bank policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Customer experience

Product knowledge

Experience

Education: High School

Tech enablement

Cash handling

Education

High School Diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and leverage digital banking solutions to help clients reach their financial goals. You will represent our brand with hospitality, build trusted relationships, and support branch success through product knowledge and teamwork.

Key responsibilities include greeting clients, opening accounts, handling transactions, and guiding customers to mobile and online tools.