Associate Banker: Build Trust & Drive Client Success

JPMorganChase; Howell (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will welcome clients, provide account services, and guide customers through digital banking tools while building trusted relationships.

You will work with branch teammates to meet client financial goals, maintain compliance, and support everyday banking needs with a friendly, professional approach.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to engage clients with clear, polite communication.
• Willingness to learn and adapt to products, services and procedures.
• Strong teamwork and collaborative spirit.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and maintenance, including opening new accounts.
• Educate clients on day-to-day banking and technology options (mobile app, online banking, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge.
• Handle branch operations and cash devices in compliance with policies.

Skills

Client service

Communication

Empathy

Team collaboration

Attention to detail

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will welcome clients, provide account services, and guide customers through digital banking tools while building trusted relationships.

You will work with branch teammates to meet client financial goals, maintain compliance, and support everyday banking needs with a friendly, professional approach.