Associate Banker: Create Welcoming, Tech-Savvy Client Experiences

JPMorgan Chase & Co.; North Branford (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to welcome clients, deliver attentive service, and promote banking solutions within a high-touch branch. You will build trusted client relationships and guide customers through accounts and digital tools like Chase Mobile App to meet financial goals.

You will collaborate with branch teammates, ensure compliance with policies, and support daily operations to create a welcoming, efficient banking experience for all clients.

Qualifications

• Client-first mindset with attentive, friendly service.
• Ability to build trusted relationships with clients.
• Strong communication to understand and help clients.
• Attention to detail to resolve client issues.
• Willingness to learn products and procedures.
• High school diploma or GED.

Responsibilities

• Create a welcoming environment by greeting clients entering the branch and managing lobby flow.
• Provide account servicing and maintenance, open new accounts, and adhere to policies and regulations.
• Educate clients on day-to-day banking and digital self-service tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships through active listening, empathy, and sharing product knowledge with the team.
• Perform branch operations including cash handling and equipment as required while following bank procedures.

Skills

Client service

Cash handling

Relationship building

Team collaboration

Technology adoption

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to welcome clients, deliver attentive service, and promote banking solutions within a high-touch branch. You will build trusted client relationships and guide customers through accounts and digital tools like Chase Mobile App to meet financial goals.

You will collaborate with branch teammates, ensure compliance with policies, and support daily operations to create a welcoming, efficient banking experience for all clients.