Associate Account Manager

The Hilb Group; Roseland (NJ); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Life Insurance

Disability Insurance

Paid Time Off

Voluntary benefits

Job summary

The Hilb Group is seeking an Associate Account Manager for our Roseland, NJ office. This in-office role supports commercial lines servicing, certificates, renewals and client inquiries.

The ideal candidate is organized, detail-oriented and able to collaborate with a team to ensure accurate policy administration. Required: High school diploma; 0–2 years in insurance or customer service; Property & Casualty license or within timeframe to obtain; strong communication and multitasking skills.

Qualifications

• High school diploma or equivalent required.
• Associate's or Bachelor's degree preferred for higher qualification.
• 0–2 years of experience in insurance, customer service, or administrative support.

Responsibilities

• Assist with commercial lines servicing for the region.
• Support Account Managers and Account Executives with day-to-day tasks.
• Prepare certificates, binders, endorsements and handle policy changes.

Skills

Organizational skills

Communication

Multitasking

Attention to detail

Teamwork

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Agency management systems

Job description

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Associate Account Manager to join our team. This position will report to our agency located in Roseland, NJ. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.Responsibilities:Assist with commercial lines needs for the region, as neededAssist Account Managers and Account Executives with day-to-day servicing of commercial accountsRespond to routine client inquiries regarding policies, certificates, billing, and coverage changesPrepare and issue certificates of insurance, binders, and endorsementsProcess policy changes, renewals, and cancellations in agency management systemsGather underwriting information and application materialsMaintain accurate client files in accordance with agency proceduresEnsure documentation meets regulatory and carrier standardsSupport internal quality control processesAssist with submission preparation and carrier follow-upTrack renewal timelines and ensure documentation is processedReview policies for accuracy and request correctionsQualifications:High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred0–2 years of experience in insurance, customer service, or administrative supportCommercial insurance exposure preferredProperty & Casualty Insurance License required or ability to obtain within a specified timeframeStrong organizational skills and attention to detailExcellent written and verbal communication skillsAbility to manage multiple priorities and deadlineBenefits:Compensation: $65,000-$75,000/yr.Company Paid Life Insurance, Long-Term and Short-Term Disability.Medical, Dental, Vision and FSA/HSA plans.401(k) with company match.Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.Generous PTO.An awesome team of professionals!The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws