Associate Account Manager

NNE Northern New England; Barre (VT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Company Paid Life Insurance

401(k) with company match

Generous PTO

Medical, Dental, Vision and FSA/HSA plans

Job summary

Hilb Group is seeking a motivated Associate Account Manager to join their Barre, VT agency. This in-office role involves assisting with commercial account servicing, responding to client inquiries, and maintaining accurate client files.

The ideal candidate will have experience in Property & Casualty Insurance, strong organizational skills, and proficiency in Microsoft Office. The position offers competitive benefits including life insurance, medical plans, 401(k) matching, and generous PTO.

Qualifications

• 1-2 years of experience in Property & Casualty Insurance.
• License required or ability to obtain within a specified timeframe.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Assist with commercial lines needs for the region.
• Respond to routine client inquiries regarding policies.
• Prepare and issue certificates of insurance.

Skills

Strong organizational skills

Attention to detail

Excellent written and verbal communication

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree

Tools

Agency management systems

Job description

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Associate Account Manager to join our team. This position will report to our agency located in Barre, VT. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities

• Assist with commercial lines needs for the region, as needed
• Assist Account Managers and Account Executives with day-to-day servicing of commercial accounts
• Respond to routine client inquiries regarding policies, certificates, billing, and coverage changes
• Prepare and issue certificates of insurance, binders, and endorsements
• Process policy changes, renewals, and cancellations in agency management systems
• Gather underwriting information and application materials
• Maintain accurate client files in accordance with agency procedures
• Ensure documentation meets regulatory and carrier standards
• Support internal quality control processes
• Assist with submission preparation and carrier follow-up
• Track renewal timelines and ensure documentation is processed
• Review policies for accuracy and request corrections

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
• 1–2 years of experience in insurance Property & Casualty Insurance
• License required or ability to obtain within a specified timeframe
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and deadlines
• Proficiency in Microsoft Office; agency management systems preferred

Benefits

• Company Paid Life Insurance, Long-Term and Short-Term Disability
• Medical, Dental, Vision and FSA/HSA plans
• 401(k) with company match
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits
• Generous PTO

Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.