Assistant Workshop Manager: Lead Guest Experience & Team

Build-A-Bear; Chesterfield (MO); On-site; USD 38,000 - 48,000; Full time

Job summary

Build-A-Bear ADVENTURE in Chesterfield, MO is seeking an Assistant Workshop Manager to support the store manager, lead shifts, and ensure outstanding Guest service. This role emphasizes coaching the team, managing daily priorities, and upholding brand standards.

You will drive sales, manage scheduling and inventory, and participate in hiring decisions while fostering an engaging, safe, and welcoming environment for Guests and associates.

Qualifications

• 2 years of store management experience with a customer-centric track record.
• High school diploma required; associate degree preferred.
• Familiarity with POS, scheduling, HRIS and time/attendance tools.

Responsibilities

• Assist the Chief Workshop Manager in daily assignments and directing work.
• Participate in hiring decisions and staff advancement discussions.
• Lead shifts, coach Bear Builders, and ensure Experience First culture.
• Oversee merchandising, inventory, and store safety policies.
• Develop a high-performing team to deliver exceptional Guest experiences.

Skills

Store management

Guest service

Leadership

Education

High school diploma

Associate's degree in business/management

Tools

POS

Scheduling software

HRIS

Time and attendance system

Job description

Build-A-Bear ADVENTURE in Chesterfield, MO is seeking an Assistant Workshop Manager to support the store manager, lead shifts, and ensure outstanding Guest service. This role emphasizes coaching the team, managing daily priorities, and upholding brand standards.

You will drive sales, manage scheduling and inventory, and participate in hiring decisions while fostering an engaging, safe, and welcoming environment for Guests and associates.