Retail Store Lead - Shoes & Customer Experience

Designer Brands; Columbia (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

Designer Brands in Columbia, SC is seeking a motivated store leadership team member to support management in delivering exceptional customer service, effective merchandising, and omni-channel initiatives. You will help manage inventory, drive sales, and ensure adherence to Asset Protection standards.

Applicants should have at least 2 years of management experience, a high school diploma or equivalent, and preferably some college.

Qualifications

• Excellent customer service with professionalism and enthusiasm.
• Strong verbal and written communication.
• Ability to move with tempo and hold team accountable to meet time-bound expectations.
• Availability to work nights, weekends, holidays, and shifts outside traditional hours.
• Minimum 2 years of management experience; high school diploma or equivalent; some college preferred.

Responsibilities

• Support store management on customer service, merchandising, omni activities, and inventory actions.
• Monitor compliance with company policies and asset protection standards.
• Assist in opening and closing the store and daily operations.
• Support scheduling, payroll, and labor delivery goals with the Store Manager.

Skills

Customer service

Communication

Leadership

Team collaboration

Time management

Flexibility hours

Tech literacy

Education

High school diploma or equivalent

Some college preferred

Job description

Designer Brands in Columbia, SC is seeking a motivated store leadership team member to support management in delivering exceptional customer service, effective merchandising, and omni-channel initiatives. You will help manage inventory, drive sales, and ensure adherence to Asset Protection standards.

Applicants should have at least 2 years of management experience, a high school diploma or equivalent, and preferably some college.