Assistant Store Manager, Self-Storage

StorQuest Self Storage; Phoenix (AZ); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) with Matching Contributions

Paid Time Off (PTO)

Holiday Perks

Performance-based Bonus

Team-building Events & Activities

Employee Assistance Program

Pet Insurance

Job summary

StorQuest Self Storage is hiring an Assistant Store Manager in Phoenix, AZ. You will be the first-line representative in the Store Manager’s absence, supporting revenue, delinquency management, and customer service while ensuring a clean, well-maintained facility.

You’ll guide rental processes, collect payments, upsell merchandise and insurance, and assist with truck rentals at select locations. A strong guest-service mindset and weekend availability are essential.

Qualifications

• Preferred 1+ years in Customer Service/Sales experience
• Preferred previous Assistant Store Manager experience in Self-Storage or retail/hospitality industry
• Preferred High School Graduate
• Access to a mobile vehicle & valid driver's license
• Authorized to work in the U.S.
• Experience in Cash Handling required
• Must be available on weekends
• Tech Savvy is a plus
• A huge passion for guest service and sales
• The ability to be a part of a team to help support and motivate as needed to ensure a collaborative and positive work environment
• The mentality that there are no spare customers, every experience is as valuable as the next
• A positive, outgoing personality
• An insatiable appetite to learn new things
• Strong accountability combined with strong work ethic and enthusiasm for teamwork
• Experience working in the retail or service industry preferred

Responsibilities

• Assist Store Manager with revenue, delinquency management, and occupancy
• Maintain daily site operations and cleanliness standards
• Handle rentals: converting sales, taking payments, selling merchandise and insurance
• Assist customers with truck rentals and past-due accounts collection
• Balance receipts, post payments, and process deposits
• Support a positive, collaborative team environment

Skills

Customer service

Sales experience

Teamwork

Communication

Leadership potential

Education

High School Diploma

Tools

POS system

Job description

StorQuest Self Storage is hiring an Assistant Store Manager in Phoenix, AZ. You will be the first-line representative in the Store Manager’s absence, supporting revenue, delinquency management, and customer service while ensuring a clean, well-maintained facility.

You’ll guide rental processes, collect payments, upsell merchandise and insurance, and assist with truck rentals at select locations. A strong guest-service mindset and weekend availability are essential.