Assistant Store Manager: Retail Team Leader

O'Reilly Automotive Stores, Inc.; Attalla (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, and store operations. This role will lead the store team during the Manager's absence and on opposing shifts, and bilingual candidates are encouraged to apply.

You will help manage staffing, training, and daily store functions to ensure an outstanding customer experience. Responsibilities include supervising service programs, assisting with hiring, handling returns and transfers,

Qualifications

• Required: Sales Specialist Training, Assistant Manager Certification and RSS Certification.
• Desired: Certified Parts Professional Certification; ASE Certification.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Lead the store team in delivering excellent customer service to retail and professional customers.
• Supervise service programs and staffing at the retail showroom, especially during peak hours.
• Assist in hiring tasks: recruiting, interviewing, and candidate evaluation.
• Process returns, exchanges, refunds, and ensure correct payment methods.
• Perform opening/closing duties, money handling, and security checks.
• Maintain store appearance, signage, and equipment, and manage transfers/orders as needed.
• Ensure team compliance with policies and training requirements.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certified Parts Professional

ASE Certification

Spanish fluency

Job description

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, and store operations. This role will lead the store team during the Manager's absence and on opposing shifts, and bilingual candidates are encouraged to apply.

You will help manage staffing, training, and daily store functions to ensure an outstanding customer experience. Responsibilities include supervising service programs, assisting with hiring, handling returns and transfers,