Assistant Store Manager — People & Growth Leader

Carter's/OshKosh; Nashville (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Discount on brands

Referral bonuses

Education program

Paid time off

Job summary

Carter’s in Nashville, Tennessee is seeking an Assistant Store Manager to be the first face of the brand for growing families. You’ll welcome customers, introduce baby essentials, and guide families through back-to-school moments while building a welcoming, inclusive team culture.

You will support the Store Manager in recruiting, training, and developing the team, manage schedules, coach for excellent service, and drive KPIs to deliver strong store results.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through Company sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Leadership

Customer engagement

Communication

Retail management

Technology skills

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter’s in Nashville, Tennessee is seeking an Assistant Store Manager to be the first face of the brand for growing families. You’ll welcome customers, introduce baby essentials, and guide families through back-to-school moments while building a welcoming, inclusive team culture.

You will support the Store Manager in recruiting, training, and developing the team, manage schedules, coach for excellent service, and drive KPIs to deliver strong store results.