People-First Retail Leader - Drive Service & Growth

Carters Inc.; Jackson (TN); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health benefits

30% employee discount

Education program: Advance You

Job summary

Carter’s Inc. is seeking an Assistant Store Manager in Jackson, TN to be the first face of the brand for growing families. You will lead a team, greet customers, and promote baby essentials and school readiness, while delivering exceptional service and overseeing daily store operations.

We value inclusive leadership, training, and ongoing development, with opportunities to contribute to merchandising, scheduling, and team growth in a supportive, family-focused environment.

Qualifications

• Minimum of 1 year of retail or related management experience.
• Strong leadership and customer engagement skills.
• Proficient communication, both verbal and written.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and assist with product styles and features.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coaching peers to meet service standards and omnichannel experience.
• Assist Store Manager with recruiting, training, and development of store team.
• Plan and report on tasks and financial results using company tools.

Skills

Leadership

Customer engagement

Communication

Computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s Inc. is seeking an Assistant Store Manager in Jackson, TN to be the first face of the brand for growing families. You will lead a team, greet customers, and promote baby essentials and school readiness, while delivering exceptional service and overseeing daily store operations.

We value inclusive leadership, training, and ongoing development, with opportunities to contribute to merchandising, scheduling, and team growth in a supportive, family-focused environment.