Assistant Store Manager — Lead Teams, Elevate Service

UGG; Pottstown (Montgomery County); On-site; USD 42,000 - 64,000; Full time

Job summary

UGG is seeking an Assistant Store Manager to partner with the Store Manager in delivering outstanding customer experiences and achieving store goals.

You will develop and empower team members, ensure brand standards, and manage day-to-day operations including staffing, training, inventory, and visual merchandising. This role requires flexible schedule and strong leadership in a fast-paced retail environment.

Qualifications

• Two (2) to four (4) years minimum retail store management experience preferred.
• Associates Degree (preferred) or equivalent experience required
• Excellent communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers
• Excellent project management skills, organizational skills, and attention to detail
• Excellent problem-solving skills and ability to work through challenges
• Ability to multi-task in a dynamic environment

Responsibilities

• Partner closely with the Store Manager to develop team members, provide the best customer service possible, and communicate our company’s values, vision, and mission.
• Develop and engage team members and achieve budgeted revenue goals, while assisting in all aspects of the business.
• Aid in selecting of team members who pursue passions that relate to the brand and its products.
• Maintain high training standards and motivate your team to contribute to productivity.
• Open and close the store, secure assets, plan and prepare labor schedule, maintain security system, and act as Store Manager in their absence.
• Navigate a complex business to satisfy customers and develop team members under competing priorities.

Skills

Team leadership

Customer service

Communication

Strategic planning

Critical thinking

Inventory management

Multitasking

Education

Associates Degree

Equivalent experience

Tools

Microsoft Office

Driver's license

Job description

UGG is seeking an Assistant Store Manager to partner with the Store Manager in delivering outstanding customer experiences and achieving store goals.

You will develop and empower team members, ensure brand standards, and manage day-to-day operations including staffing, training, inventory, and visual merchandising. This role requires flexible schedule and strong leadership in a fast-paced retail environment.