Retail Store Leader: Coach Teams, Elevate Service

UGG; Chicago (IL); On-site; USD 66,000 - 88,000; Full time

Job summary

UGG is seeking an Associate Store Manager to support store leadership, drive sales, and elevate the in-store experience. You will partner with the Store Manager to recruit, train, and coach a high-performing team, while upholding UGG LIFE service standards.

You will help manage inventory, budgeting, and merchandising, ensuring excellent customer service and product knowledge. This role requires flexibility and a customer-first mindset, with a focus on team performance and store profitability.

Qualifications

• Strong communication skills and ability to convey brand vision to team and customers.
• Excellent project management and organizational abilities with attention to detail.
• Ability to multi-task in a dynamic retail environment.
• Flexibility in schedule and travel as needed.
• Proficient in Microsoft Office and related tools.

Responsibilities

• Assist Store Manager with recruiting, hiring, and onboarding of store staff.
• Uphold high standards of customer service and product knowledge.
• Manage store inventory, cash handling, and labor efficiency.
• Contribute to budgeting, financial planning, and sales goals communication.
• Implement visual merchandising directions and maintain brand standards.
• Coach and develop team members and participate in performance reviews.

Skills

Communication

Project management

Organizational skills

Attention to detail

Multi-tasking

Education

Associate degree

Equivalent experience

Job description

UGG is seeking an Associate Store Manager to support store leadership, drive sales, and elevate the in-store experience. You will partner with the Store Manager to recruit, train, and coach a high-performing team, while upholding UGG LIFE service standards.

You will help manage inventory, budgeting, and merchandising, ensuring excellent customer service and product knowledge. This role requires flexibility and a customer-first mindset, with a focus on team performance and store profitability.