Assistant Store Manager: Lead Team & Customer Service

O'Reilly Automotive; MIDDLETOWN (OH); On-site; USD 15,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401k with Employer Contributions

Tuition Educational Assistance

Paid Time Off

Job summary

O'Reilly Auto Parts in Middletown, OH is seeking an Assistant Store Manager to support the Store Manager across sales, customer service, and store operations. You will lead the team in serving customers and running the store during the manager's absence or opposing shifts.

We encourage bilingual applicants and offer a compensation package with benefits and opportunities for growth within a strong, promotion-from-within culture.

Qualifications

• Required: Sales Specialist Training, Assistant Manager Certification and RSS Certification.
• Desired: Certified Parts Professional Certification; ASE Certification.
• Fluency in Spanish is highly desired.

Responsibilities

• Lead the store team in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels on the retail showroom and programs.
• Work with the store manager to ensure adequate staffing during peak hours.
• Assist in hiring by recruiting, interviewing, and selecting qualified team members.
• Ensure returns, exchanges, and refunds are processed efficiently and accurately.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Spanish language

Education

Certified Parts Professional Certification

ASE Certification

Job description

O'Reilly Auto Parts in Middletown, OH is seeking an Assistant Store Manager to support the Store Manager across sales, customer service, and store operations. You will lead the team in serving customers and running the store during the manager's absence or opposing shifts.

We encourage bilingual applicants and offer a compensation package with benefits and opportunities for growth within a strong, promotion-from-within culture.