Assistant Store Manager - Lead Team & Customer Experience

O'Reilly Auto Parts; Portland (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

401k Start Day One

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Assistance

Stock Purchase Plan

Career Growth

Job summary

O’Reilly Auto Parts is seeking an Assistant Store Manager in Portland, OR to support the Store Manager in sales, service, and store operations. The role will lead the team during the Store Manager’s absence and opposing shifts, ensuring customers are served efficiently and professionally.

Bilingual candidates encouraged to apply, with focus on staff development, hiring support, and adherence to company policies. This role is pivotal in maintaining a well-run, customer-focused store environment.

Qualifications

• Required: Sales Specialist Training, Assistant Manager Certification and RSS Certification.
• Fluency in multiple languages (Spanish is highly desired).
• Certification credentials are required to support supervisory responsibilities.

Responsibilities

• Lead store team in providing excellent customer service to retail and professional customers.
• Supervise customer service levels on the showroom floor and ensure execution of service programs.
• Assist the store manager in staffing, coaching, and training the team.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Education

Certified Parts Professional Certification

ASE Certification

Job description

O’Reilly Auto Parts is seeking an Assistant Store Manager in Portland, OR to support the Store Manager in sales, service, and store operations. The role will lead the team during the Store Manager’s absence and opposing shifts, ensuring customers are served efficiently and professionally.

Bilingual candidates encouraged to apply, with focus on staff development, hiring support, and adherence to company policies. This role is pivotal in maintaining a well-run, customer-focused store environment.