Assistant Store Manager — Lead Service & Growth

O'Reilly Auto Parts; Wahpeton (ND); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401k with employer contributions

Health/Dental/Vision

Tuition assistance

Paid time off

Job summary

O'Reilly Auto Parts is seeking an Assistant Store Manager in Wahpeton, ND to support the Store Manager in sales, customer service, and operations. This role will lead the team in servicing customers and will manage the store in the manager's absence, including during opposing shifts.

Bilingual applicants are encouraged to apply; the role includes opportunities for advancement and a comprehensive benefits package. Equal opportunity employer.

Qualifications

• Lead the store team to deliver excellent customer service.
• Supervise customer service levels on showroom floor and programs.
• Manage staffing during peak hours and adjust schedules.

Responsibilities

• Lead the store team in providing excellent customer service to retail and professional customers.
• Supervise service levels on the retail showroom, ensuring program execution.
• Work with the store manager to staff during peak hours and maintain coverage.
• Assist the store manager in hiring processes, interviews, and candidate evaluation.
• Ensure returns are processed efficiently and refunds issued correctly.

Skills

Customer service leadership

Team supervision

Store operations

Education

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Job description

O'Reilly Auto Parts is seeking an Assistant Store Manager in Wahpeton, ND to support the Store Manager in sales, customer service, and operations. This role will lead the team in servicing customers and will manage the store in the manager's absence, including during opposing shifts.

Bilingual applicants are encouraged to apply; the role includes opportunities for advancement and a comprehensive benefits package. Equal opportunity employer.