Assistant Store Manager: Lead Sales & Service in Alcohol

Total Wine & More; Orlando (FL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k)

Disability & life insurance

Paid parental leave

Pet insurance

Tuition assistance

Career development

Job summary

Total Wine & More in Orlando, FL is hiring an Assistant Store Manager to lead a sales-driven team and ensure best-in-class service for customers seeking a distinctive world of beverages. You will support store operations, manage payroll, inventory, merchandising, and daily workflows while upholding compliance and safety standards.

Ideal candidates have a bachelor’s degree or equiv experience, 2+ years in a supervisory retail role, and a proven ability to develop a high-performing,

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• 1-3 years work experience, 2+ years in a managerial or supervisory role in a retail setting.
• Experience leading, motivating, and developing a sales-focused team.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs).
• Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills.
• Support day-to-day operations, including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
• Help maintain vendor relationships to support store and inventory objectives.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Perform other duties as assigned.

Skills

Sales leadership

Team leadership

Customer service

Communication

POS systems experience

Inventory management

Education

Bachelor’s degree in business administration or related field

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Orlando, FL is hiring an Assistant Store Manager to lead a sales-driven team and ensure best-in-class service for customers seeking a distinctive world of beverages. You will support store operations, manage payroll, inventory, merchandising, and daily workflows while upholding compliance and safety standards.

Ideal candidates have a bachelor’s degree or equiv experience, 2+ years in a supervisory retail role, and a proven ability to develop a high-performing,