Assistant Store Manager - Lead Sales & Service

Nevada Fine Wine & Spirits LLC; Paterson (NJ); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, &/

401(k), HSA, FSA

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Consumer classes

Job summary

Total Wine & More seeks an Assistant Store Manager to drive sales, lead a team, and uphold exceptional customer service in a dynamic wine and beverage retail environment. You will report to the Store Manager and help manage day-to-day operations, payroll, and inventory while ensuring regulatory compliance and a welcoming store culture.

Ideal candidates have a bachelor's degree or equivalent, 1–3 years in retail with 2+ years in a supervisory role, and strong POS/inventory software familiarity.

Qualifications

• Bachelor’s degree in business administration or related field preferred or equivalent experience.
• 1-3 years of work experience; 2+ years in a managerial or supervisory role in retail.
• Experience leading, motivating, and developing a sales-focused team.
• Familiarity with POS systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs).
• Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills.
• Support day-to-day operations, including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
• Help maintain vendor relationships to support store and inventory objectives.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Perform other duties as assigned.

Skills

Sales leadership

Team coaching

Customer service

Education

Bachelor's degree or equivalent

Tools

POS systems

Inventory software

Job description

Total Wine & More seeks an Assistant Store Manager to drive sales, lead a team, and uphold exceptional customer service in a dynamic wine and beverage retail environment. You will report to the Store Manager and help manage day-to-day operations, payroll, and inventory while ensuring regulatory compliance and a welcoming store culture.

Ideal candidates have a bachelor's degree or equivalent, 1–3 years in retail with 2+ years in a supervisory role, and strong POS/inventory software familiarity.