Assistant Store Manager — Lead Sales & Service Excellence

Total-Wine-; Florida; On-site; USD 66,764,000 - 96,207,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Store discounts

Health care plans (medical, dental, or

401(k) matching

Parental leave

Job summary

Total Wine & More in Florida is seeking an Assistant Store Manager to drive sales, lead a productive team, and ensure exceptional customer service. You will support operations, payroll, inventory, and vendor relations while maintaining compliance with alcohol regulations.

The role emphasizes developing a sales-focused culture and mentoring staff to grow product knowledge. Ideal candidates have 1–3 years in retail management, familiarity with POS and inventory software, and a flexible schedule

Qualifications

• Bachelor’s degree in business administration or related field preferred or equivalent experience.
• 1–3 years of work experience, 2+ years in a managerial or supervisory role in a retail setting.
• Experience leading, motivating, and developing a sales-focused team.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs).
• Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills.
• Support day-to-day operations, including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
• Help maintain vendor relationships to support store and inventory objectives.
• Ensure adherence to all laws and regulations related to alcohol sales and maintain a safe store environment.
• Perform other duties as assigned.

Skills

People leadership

Sales leadership

Retail management

POS systems

Inventory management

Team development

Customer service

Education

Bachelor’s degree in business administration or related field

Tools

POS systems

Inventory software

Job description

Total Wine & More in Florida is seeking an Assistant Store Manager to drive sales, lead a productive team, and ensure exceptional customer service. You will support operations, payroll, inventory, and vendor relations while maintaining compliance with alcohol regulations.

The role emphasizes developing a sales-focused culture and mentoring staff to grow product knowledge. Ideal candidates have 1–3 years in retail management, familiarity with POS and inventory software, and a flexible schedule