Assistant Store Manager — Lead Sales & Service

O'Reilly Auto Parts; Melvindale (MI); Presencial; USD 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions start

Medical, dental & vision insurance

Flexible Spending Account (FSA)

Team member health/wellbeing programs

Tuition assistance

Career growth opportunities

Descripción de la vacante

O'Reilly Auto Parts in Michigan is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. This role will lead the team during the Store Manager’s absence and when working opposing shifts.

Bilingual candidates are encouraged to apply. You will assist in hiring, training, and ensuring efficient processing of online orders, transfers, returns, and daily cash handling while upholding company policies.

Formación

• Sales Specialist Training required.
• Assistant Manager Certification required.
• RSS Certification required.

Responsabilidades

• Lead the store team to deliver excellent customer service to retail and professional customers.
• Supervise showroom customer service levels and program execution.
• Assist the store manager to staff the sales counter during peak hours.
• Assist in hiring by coordinating interviews and candidate selection.
• Process buy online/ship to store, hub and store transfers promptly and notify customers on shipment arrivals.
• Ensure returns and exchanges are processed efficiently and refunds issued correctly.
• Verify merchandise is invoiced before leaving the store and duties are completed.
• Communicate Zipline messages and delegate merchandising tasks to team members.
• Ensure compliance with schedules, clocking in/out and policy adherence.
• Perform store opening/closing duties and security checks as needed.
• Support building maintenance and delivery vehicle readiness.

Conocimientos

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certified Parts Professional

ASE Certification

Spanish language

Descripción del empleo

O'Reilly Auto Parts in Michigan is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. This role will lead the team during the Store Manager’s absence and when working opposing shifts.

Bilingual candidates are encouraged to apply. You will assist in hiring, training, and ensuring efficient processing of online orders, transfers, returns, and daily cash handling while upholding company policies.