Assistant Store Manager: Lead Sales & Service

O'Reilly Auto Parts; Lowell (MA); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Competitive Wages

Paid Time Off

401k with Employer Contributions from

Medical, Dental, Vision Insurance

Flexible Spending Account (FSA)

Tuition Educational Assistance

Résumé du poste

O'Reilly Auto Parts is seeking an Assistant Store Manager in Lowell, MA to support the Store Manager in sales, customer service, and store operations. The role leads store team members, ensures high service levels, and assists with hiring, training, and performance coaching.

Bilingual candidates are encouraged to apply, and a strong focus on policy adherence and customer satisfaction is required. The position offers a comprehensive compensation package with premiums, bonuses, and a robust

Qualifications

• Bilingualism is encouraged.
• Required certifications ensure readiness for assistant management responsibilities.
• Fluency in multiple languages is highly desired.

Responsabilités

• Lead the store team in delivering excellent customer service to retail and professional customers.
• Supervise service levels and execute customer service programs.
• Assist in hiring, training, and scheduling of team members.
• Ensure timely processing of orders, transfers, and returns per policy.
• Manage store opening/closing duties and security procedures.

Connaissances

Bilingual

Customer service

Leadership

Sales

Formation

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certified Parts Professional Certification

ASE Certification

Description du poste

O'Reilly Auto Parts is seeking an Assistant Store Manager in Lowell, MA to support the Store Manager in sales, customer service, and store operations. The role leads store team members, ensures high service levels, and assists with hiring, training, and performance coaching.

Bilingual candidates are encouraged to apply, and a strong focus on policy adherence and customer satisfaction is required. The position offers a comprehensive compensation package with premiums, bonuses, and a robust